PAYMENTS: A deposit of 50% of the booking total is required. This deposit will be refunded if cancelled more than 30 days before arrival. Full booking balance is due one day before arrival. We accept payments by cash, paypal, and the following cards: Visa Credit, Mastercard, American Express - a 3% charge.

CANCELLATIONS: If the booking is cancelled less than 30 days before arrival then a charge equal to 50% of the stay will be made. If the booking is cancelled less than 7 days before arrival then a charge equal to the full booking amount will be made. All cancellations must be made via email.

Please note: Different cancellation policies may apply when a reservation was made via a third party booking service (e.g. Booking.com, Airbnb, Expedia) Those bookings must be cancelled through the applicable provider, and cannot be cancelled through us.

For group bookings (of more than 3 units) different policies may apply. Please check with us directly.

CHILDREN: Kids are allowed to stay at MOOD HAUS. Please note this property is not suitable for infants.

PETS: One dog per booking (up to 50 lbs) for an additional fee of $40/night.

KEY FEE: We charge a fee of $30 for lost or unreturned keys.

SMOKING: MOOD HAUS by DW is a 100% non-smoking property. A $200 cleaning fee will be billed to your account if smoking occurs in your room.

PHOTO & VIDEO SHOOTS: Video recordings or photo shoots are not permitted unless arranged prior to arrival. This includes engagements, weddings, personal or professional websites, etc.